kovová úchytka ALICE 160

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Is this okay? This is not the item I ordered. I am a woman. I did not order the black one. If I had seen it in black, I would never have ordered it. If there was nothing but black, I should have seen it. But it was rude not to see it. This was really important to me. It is very difficult for us to order online. Since we cannot see it in person, you should have explained it well to me. Since I am a foreigner living in the Czech Republic. I think Czech people are very friendly and polite. If it looked like the picture, I would have appreciated it. But it did not, it was too big for me and I really did not like it. I have never used it. This item is probably more suitable for older men. I have not opened it completely yet. I regret spending time and money on this item. Is it right for me to pay additional shipping costs for the return? Can you please resolve this issue? I hope customer service has a flexible policy. The customer is king 😭😥🤞🙏🙏

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